Medical tests, technology, surgical procedures and medications are a key component of healthcare. However, the starting point of treating a patient is relatively simple- effective communication.
In fact, communication is vital throughout the treatment process. Unfortunately, this is something that medical providers can neglect. How can poor communication in hospitals harm patients?
Poor communication between doctor and patient
A patient has a right to know what is going on. They should understand their condition and the possible steps to make it better. While doctors provide expertise and opinions, patients must be able to consent to treatments. This means that they need to understand the risks, rewards and potential side effects.
An underappreciated skill of good doctors is their ability to listen. Not only is this a vital part of making a diagnosis, but it can throw up any potential red flags such as allergies to certain medications. A significant amount of harm can be done to patients who receive medication that they are allergic to. This can usually be avoided through effective listening and communication.
Poor communication between medical professionals
In many cases, a patient is treated by a team rather than just one doctor. Sometimes, an outside medical expert may even get involved to give their opinion. The treatment team may consist of consultants, nurses, surgeons, psychiatrists and physiotherapists. The team needs to have effective lines of communication in place, otherwise mistakes can happen, leaving the patient in an even more vulnerable position.
If your medical team has let you down, you may be able to hold them to account for your pain and suffering. Seeking legal guidance will provide you with more information on medical malpractice claims.
